Warranties, Returns & Cancellations

Warranties, Returns & Cancellations

Welcome to this page for terms, conditions, and related info. We appreciate all your diligent efforts to apprise yourself of the information needed to help make your auction experience a happy one! With that said, I think it is a shame we have to have all this stuff—but we do. Running a business today is not easy—and it’s nearly impossible to please everyone all the time. However, I promise you, we will truly endeavor to try! Thank you.

WARRANTIES: Ok, brace yourselves: We do not provide warranties for any items we auction. We do not warrant guns will fire or function properly, etc., or that all parts or finishes of any gun are original. Buyer assumes all responsibility for determining if a firearm is safe to shoot and agrees to have gun checked by professional gunsmith before shooting it.

Now try to relax a little. We try to do our best to carefully examine all firearms even before accepting them for consignment. We also require our Consignors to affirm any details (they know of) about their firearms, including highlights, flaws, defects, repairs, modifications, shooting history, etc. Also, we most-times test for chambering, ejection, trigger-pull, etc.—but not live firing (yet). We then pass along this info in our auction descriptions. We don’t want our buyers to experience unhappy surprises! If in doubt about something, we always err on the conservative side. We play fair with our buyers, as well as our Consignors! Our #1 goal is to have three smiling faces: The buyer, the Consignor—and (of course) the Consignee (us).

RETURNS: Hang on for other extreme wordiness to follow: We really want you to be happy with your purchase and look forward to doing business with us again! At the same time, we are also responsible to our Consignors who provide us with their firearms—who also want to be happy. They rely on us to expedite a sale for them. So, for all intents and purposes, we do not allow returns (unless we’ve made a serious misrepresentation). Other exceptions are possible, but will be at our discretion. In any event you must inspect firearms within 36 hours of delivery, then contact us immediately before you accept transfer from your dealer. In other words, if you accept transfer—it’s yours! Also, if you should fail your NICS check for transfer, you’ll have to work out reselling your gun with your dealer. For all (non-FFL) items shipped directly to you, let us know immediately if there is a problem.

If we’ve made a serious misrepresentation—it truly was not intentional, and we will try to make it right! If your dealer charges you for facilitating return shipment, that’s between you two. The firearm must be returned unfired, in and with all same packaging, with all same accessories, manuals, etc., and in same condition as you received it (as our records will indicate). Also, we must receive shipment within seven calendar days. You should also follow up with your dealer about shipment, and we’ll try to do the same. After receiving return shipment, we will need one or two business days to inspect everything. Once we’ve verified that your representations have been valid, we will issue a refund, less shipping—and our apologies.

Now, here is a serious scenario to consider: What if your purchase is illegal in your area and/or your dealer refuses shipment? As we stated earlier in the auction description, IT IS SOLELY YOUR RESPONSIBILITY TO CHECK YOUR STATE & LOCAL LAWS REGARDING FIREARMS & RELATED ACCESSORIES! We also check this, but we just aren’t able to do it until we are ready for shipment. That means you’ve already paid for it. It also means we have already incurred considerable expense of time and money. Because of this, we will charge you a re-listing fee of 33%. And, if an item inadvertently gets shipped to your dealer, but is refused, you’ll also have to pay that expense. This event would cause us all a lot of pain, so please be diligent about your legalities!

CANCELLATIONS: Because of contractual obligations with our Consignors, if you win an auction—we’re not allowed to cancel it! We are also required to process it to completion, based (largely) on ours and GunBroker’s terms and conditions. However, we are allowed to offer this (costly) alternative: We’ll issue you an invoice with a corresponding 33% cancellation fee, that we must receive within 5 calendar days. If paid, GunBroker won’t label you a non-paying bidder and we won’t leave you negative feedback. GunBroker only allows a buyer 2 non-paying bidder reports before they close your account!

Also, we reserve the right to cancel bids from buyers with any negative feedback. We’re not saying this is automatic, but we are required by our Consignors to be diligent in this matter. We also reserve the right to cancel any auction if GunBroker’s website goes down within 24 hours of the auction’s end. In this unlikely event, we will re-list auctions when website is restored. This policy ensures all buyers have an equal opportunity to bid.